Royal Mail’s new chief executive has been denounced for presiding over “dysfunctional labour relations” and a lack of social responsibility in her previous job, by the Canadian Union of Postal Workers.
The comments came after Moya Greene, the outgoing chief executive of Canada Post, was confirmed as the replacement for Adam Crozier, who left in April. Royal Mail has been seeking to improve its industrial relations since last year’s national strike.
Denis Lemelin, CUPW national president, said in a bulletin that the news of Ms Greene’s departure would “bring a sigh of relief” to some, adding: “A manager who didn’t understand the social responsibility of a public corporation like Canada Post. A manager who never accepted the fact that Canada Post’s workers are unionised and for the most part represented by CUPW.”
Ken Mooney, a CUPW regional grievance officer, wrote last month that Ms Greene would be remembered for “short-staffing, overburdening, martial law, dysfunctional labour relations”. During her tenure, outstanding employee grievances among the 70,000-strong workforce rose to 32,000 and annual workplace injuries to 8,000.
Ms Greene will oversee implementation of the modernisation and cost-saving agreement hammered out by Royal Mail and the Communication Workers Union when she takes over in July.
CWU deputy general secretary Dave Ward said: “While we’ve heard stories and rumours about Moya Greene’s time at Canada Post, we will judge her by her actions at Royal Mail”, and said he looked forward to working with her.
A Royal Mail spokesperson said Ms Greene would bring “energy, clear thinking and a proven leadership track record – as well as hugely relevant experience” to Royal Mail.
